شهادة الصيانة الدولية الشهيرة A+

• Basic electronics
• Interrupt requests
• Input/output addresses
• Microprocessors
• Memory basics
• Disk drives
o SCSI and RAID
o Disk storage
o Installing hard and optical drives
o Installing SCSI drives
• Powering the PC
o Handling power problems
o The power supply
o Cooling the PC
o Converting power
o Connecting the power
• Preparing to disassemble a PC
o Removing the major components
o Reassembling the PC
o Testing the PC
o Serial ports
o Serial port connections
o Parallel ports
o Keyboards
o The mouse
o Cleaning input devices
• The monitor
• Video display
o Interfacing with the video system
o Monitor power and safety
• PC sound
• Printers
o Connecting printers
o Identifying printers
o Laser printers
• Preventive maintenance
• Keyboard and mouse maintenance
• Monitor, case, and drive maintenance
• Virus detection and protection
• Data backup
• Troubleshooting preparation
• Troubleshooting disk drives
• Troubleshooting memory
• Operating system basics
• Working with file attributes
• Windows basics
• Installing Windows
• Application software and system files
• Troubleshooting Windows
• Determining system problems
• Networking basics
o Network devices
o Network interface card
o Connecting a network
o Networking technologies
o Browser and security configuration
o Creating a network share
o Mapping drives
o TCP/IP
o Troubleshooting a network connection

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